The hospitality, restaurant, and catering (HORECA) sector demands employees with not only technical expertise but also the right personal characteristics. At Intrezo, we understand that finding the ideal candidates goes beyond assessing skills; it involves identifying individuals with the temperament and qualities needed to excel in this fast-paced industry.

Here’s how we ensure our clients get the best professionals in key HORECA roles:

1. Chefs, Cooks, and Assistant Chefs

Key Characteristics:

• Leadership and Teamwork: A head chef must lead with authority while collaborating effectively with kitchen staff. Cooks and assistants need to work in sync to ensure efficient service.
• Stress Tolerance: The kitchen environment is often high-pressure. Candidates must stay calm and perform under tight deadlines.
• Creativity: Especially in high-end or specialty restaurants, creativity in menu development is crucial.

Our Approach: Intrezo assesses candidates not only on their culinary skills but also on their ability to handle pressure, lead teams, and innovate. We seek individuals who can maintain composure during peak hours and bring fresh ideas to the table.

2. Confectioners and Bakers

Key Characteristics:

• Attention to Detail: Precision is essential for perfect pastries and baked goods.
• Patience: Many baking processes require time and meticulous care.
• Consistency: Ensuring that every batch meets the same high standards is critical.

Our Approach: We look for candidates with a track record of producing high-quality products consistently. Intrezo also values individuals who demonstrate a passion for their craft and a commitment to delivering excellence.

3. Service Staff

Key Characteristics:

• Customer-Focused Attitude: Service staff are the face of your business. A friendly, welcoming demeanor is essential.
• Multitasking Abilities: Handling multiple tables, orders, and customer requests simultaneously requires excellent organizational skills.
• Problem-Solving Skills: Quick thinking is crucial when dealing with complaints or special requests.

Our Approach: Intrezo prioritizes candidates who are naturally inclined to provide exceptional service. We conduct situational interviews and role-playing exercises to evaluate their ability to handle various customer scenarios.

4. Dishwashers

Key Characteristics:

• Efficiency: Dishwashing is a fundamental yet demanding role that requires speed and accuracy.
• Reliability: This role demands individuals who can be depended on to keep the kitchen running smoothly.
• Team Spirit: Dishwashers play a critical part in the kitchen team, ensuring cleanliness and order.

Our Approach: While experience is less critical for this role, Intrezo looks for candidates with a strong work ethic and willingness to support the team. We prioritize those who show commitment and reliability.

Why Personal Characteristics Matter in HORECA Hiring

In the HORECA sector, technical skills can be taught, but personal characteristics often determine long-term success. An employee who fits the company culture and displays the right attitude will contribute more to your business than one with skills alone. That’s why at Intrezo, we go beyond resumes and certifications, focusing on:

• Soft Skills: Communication, adaptability, and emotional intelligence.
• Cultural Fit: Ensuring candidates align with your company’s values and vision.
• Work Ethic: A commitment to excellence and a positive attitude.

Partner with Intrezo for HORECA Hiring

Our deep understanding of the HORECA sector allows us to select candidates who are not only qualified but also bring the right mindset to thrive in this dynamic industry. With our rigorous screening process, you can trust Intrezo to find the talent that will enhance your operations and elevate your customer experience.

Ready to find the perfect match for your business? Contact Intrezo today, and let’s build your dream team together!